Customer Care Centers and Contact
Our dedicated call center representatives are available from 8 am to 12 midnight daily to receive your inquiries complaint and attend to your basic service needs. Dial 111 from a QCell line or +220 333 3222 /if calling from outside the country.
LOCATION NUMBER
- Airport 333 3400
- Amdalie 333 3412
- Baajaa Kunda 333 3418
- Bakau 333 3401
- Banjul 333 3402
- Bansang 333 3410
- Basse 333 3404
- Brikama 333 3405
- Brikama (2) 333 3426
- Brikama Baa 333 3419
- Brusubi 333 3406
- Bwiam 333 3413
- Farafenni 333 3408
- Gambisara 333 3416
- Garawol 333 3417
- Gunjur 333 3411
- Latrikunda 333 3407
- Senegambia 333 3409
- Soma 333 3414
- Wassu 333 3415
- SerreKunda 333 3420
- Old Yundum 333 3423
- Tanji 333 3425
- Kaur 333 3424
Frequently Asked Questions
Help & FAQ
For all your queries, below are most frequently ask questions
Dial *101# or call 101 for Credit - Bonus & Data Bundle Enquiry.
Dial *303# and Reply 1. Choose from the wide range of bundles available starting from 20MB to 13GB
QCell has both prepaid and postpaid broadband data plans ranging from 1Mbps to 5Mbps.
Yes! Unlimited Data for 30 days with our broadband & ISP plans. Call 111 for more info.
Kindly click the link www.apply.qcell.gm and follow the instructions. All the best
QCell has the Dongle, Mifi Router, Indoor CPE Router and many more devices. Please call 111 for more information
Yes! Absolutely with the QCell Sim Card you can go Global. Call customer care to verify that your line is activated for roaming.
Is a unique Sim Card that is only meant for internet subscription, browse the internet without interruption.
- Wah Beh Tass (Get unlimited calls & SMS when you consume D100+ credit in 24hr)
- Free Night Browsing (Get unlimited internet access from 12am - 6am for 30days when you recharge D500+ credit)
- Happy Time (Enjoy 50% discount on all calls from 6am to 10am everyday)
- Data Reduction (Get 50% data discount from 1am to 9am everyday)